There are several ways medication can be ordered:
1. Repeat prescriptions are computerised and the re-order slip is on the right-hand side of your prescription. You are able to order your repeat medication by handing your slip in to reception or you can pick up a prescription ordering slip from the reception desk.
2. You can also order your repeat prescriptions online by going to www.patient.co.uk and logging in with your details. You will need to register for this service in person at the Surgery with some photo ID (passport or driving license). See our Do It Online Page for assistance. Please do not attempt to do this at this time.
3. You are welcome to e-mail us your prescription requests, the prescribing hub e-mail address is: firstname.lastname@example.org – please provide your name, date of birth, address and specify which medication you are requesting and where you would like your prescription to be sent/left for you to collect.
4. You can order medication through your nominated Pharmacy – Please discuss this with your pharmacy team.
Please allow two WORKING days before collection from the surgery and three working days if you order from a pharmacy.
If you require an urgent prescription please do not e-mail us your request or place it in the box, instead present at reception to go through the urgent request protocol. Same day prescriptions will have to go to one of the late opening pharmacies as we cannot guarantee what time they will be signed off by the GP.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year for a review. A notification for this should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.